Complimentary global shipping on all orders

You may return any product, with the exception of Karen Walker Jewellery and sale items, within 14 days of receipt.

We will process your exchange or refund within 10 days of receiving your parcel.

Please review our full returns policy by clicking here, and if you have any other queries please do not hesitate to email us or call +64 9 361 0771.

Complete return instructions are outlined when you register your return via the forms below.

New customer? Create an account here