Store Manager

About Karen Walker

At Karen Walker, you'll have the opportunity to work in a vibrant and creative environment where your ideas are valued. We offer competitive benefits, opportunities for professional growth, and the chance to be part of a global brand that celebrates individuality and creativity.

About The Role

We are seeking an experienced Store Manager to join us on a full-time basis, Tuesday to Saturday.

As the Store Manager of our Ponsonby boutique, you will lead and inspire a close-knit team while collaborating with head office and fellow store managers. You’ll oversee all aspects of store performance—including sales, customer experience, and inventory management—and drive growth in performance, culture, and customer engagement.

You will have a demonstrated history in retail and strive to be a leader in your field while possessing the following qualities

• Strong people leadership and communication
• Drive and self-motivation
• Ability to deliver a high level of customer service and experience
• High literacy and numerical skills
• Proficiencies in POS and inventory management software
• Ability to multitask in fast paced, large format settings
• Excellent organisational skills
• Professionalism and trustworthy nature
• Passion for the brand as well as wider fashion trends 

How you will contribute:  

• Deliver and promote a positive, collaborative, and professional team environment that values trust, integrity, and incomparable performance standards
• Oversee all store operations, Visual Merchandising, staff training and rostering.
• Being team minded through collaboration with your direct team and the wider Karen Walker network
• Maintaining a positive and proactive demeanour, ensuring our community always comes first.

Key Requirements:

• Minimum 3 years’ experience within a fashion, retail management environment. Exposure in a luxury or high-end setting preferred but not essential
• Excellent communication and interpersonal skills
• Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines
• Proficiencies in Microsoft Suite as well as POS and inventory management software (Shopify advantageous)
• Strong understanding of aspects of retail management including operations, inventory, and sales
• Incomparable analytical and problem-solving skills

Why work with us:

• Competitive remuneration package
• Generous discounts and wardrobe allowances
• Opportunity to work with one of New Zealand’s most prestigious designers
• Work with a highly experienced, warm & welcoming team  

 To be considered you must be a NZ permanent resident or citizen.  

How to Apply

Please submit your cover letter and CV via the link below. We appreciate all applicants' interest; however, due to the high volume of applications only those selected for an interview will be contacted.