You may return any product, with the exception of Karen Walker Jewellery and sale items, within 14 days of receipt. Items must be returned unused, unaltered and unwashed. All original packaging and labelling must be returned in good condition also.
Returns may only be made via karenwalker.com and not at any Karen Walker store. Shipping and handling charges are not refunded unless the original item was incorrect or faulty.
Sale items may not be returned or exchanged unless faulty.
Karen Walker Jewellery may not be returned or exchanged unless faulty.